Refund Policy
A legal disclaimer
The content on this website, including but not limited to products, services, policies, and information, is provided for general informational purposes only. Hot Mess, Handmade makes no representations, warranties, or guarantees of any kind, express or implied, regarding the accuracy, completeness, or reliability of any content provided on this site.
Refund Policy - the basics
Refunds, returns, and exchanges are subject to the terms outlined in the Refund Policy, which is available on this website.
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Refund Policy
At Hot Mess, Handmade, we want to ensure your satisfaction. Please review our refund policy carefully. Refunds are available for defective products or items that do not meet your expectations. Refund requests must be submitted within 30 days of purchase.
Items must be returned unused, in their original packaging, and with all accessories included.
Refund Process
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Contact us at [april.hotmesshandmade@gmail.com].
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Provide proof of purchase, such as a receipt or order confirmation.
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Return the item to the provided address.
Refund Method:
Refunds will be processed to the original payment method or issued as store credit, depending on customer preference.
Shipping Costs:
Shipping costs are non-refundable. Customers are responsible for return shipping fees unless the item is defective.
Digital downloads, personalized products, and items marked as 'final sale' are non-refundable.
We value our customers and are committed to providing excellent service. Please don't hesitate to reach out with questions.